Corporate Overview
Communiqué Conferencing, Inc. provides premium audio and Web conferencing solutions to small and mid-sized businesses and the world's leading enterprises. Our solutions provide organizations more efficient and cost-effective ways to meet, train, sell and market to remote customers, partners and employees.

Leading companies worldwide depend on Communiqué Conferencing to provide their audio and Web conferencing services. We are proud to be contributing to the success of companies of all sizes, in all industries, around the globe including:

IBM Wachovia Securities Nike TimeWarner Staples Westinghouse Lighting

Massachusetts General Hospital Ingersoll-Rand U.S. Office of Personnel Management Kaiser Permanente Easter Seals General Motors

Our name comes from the French word, Com·mu·ni·qué, pronunciation ka-'myü-na-"kay, which means "to communicate."

Corporate Mission
Communiqué's corporate mission is to be the most customer and employee-oriented business in any market that it services. This has resulted in extraordinary financial and commercial success with more than double digit revenue growth since inception. Today, Communiqués customer satisfaction ratings are amongst the highest in the telecommunications industry.

Communiqués business is built around people - our customers, employees, and our partners. Our high customer satisfaction rating is a direct result of a corporate culture that is absolutely dedicated to supporting our customers at every point of contact.

Services
Audio Conferencing: Communiqué offers several conference call types with a range of convenient features that enable you to conduct scheduled or on-demand audio conference calls ranging from small staff meetings to large investor relations calls. Our Event Call service ensures high-profile calls are always smooth by providing full operator orchestration and support, including operator management of the Q&A sessions during calls.

Web Conferencing: When it comes to Web conferencing, Communiqué is an industry leader. Communiqué's partnership with WebEx™ offers best-of-breed Web conferencing solutions. Voted best Web conferencing solution by PC Magazine and with over 64% of the web conference market share, WebEx is unequaled for security, reliability and functionality.

Commitment to Superior Customer Service
The key to Communiqué's success can be found in our commitment to customer service. We understand that it takes more than just quality technology to deliver successful conferences. Equally important are the people who stand behind Communiqué services. The professionalism and expertise of our reservationists, operators, event consultants, billing agents and sales team, contribute to the success of each and every meeting.

We offer live personal support 24x7, with no menu prompts, backed by our service pledge guarantee.

Communiqué has maintained the Business Bureau's (BBB) Accredited Business certification since October 2002. This award confirms Communiqué's commitment to customer satisfaction and excellence in business practices.

Our Values

• Easy to do business with
   
  
• Honesty and integrity with everything we do
   
  
• Value customer relationships as partnerships
   
  
• Develop and maintain world-class employees
  

Our Service Pledge Guarantee

Communiqué stands behind each and every conference, and if for any reason you are not completely satisfied, notify Communiqué within 24 hours of your meeting and Communiqué will refund the conference, up to 100%.

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