The
World Leader in Conferencing
Corporate
Overview
Communiqué
Conferencing, Inc. provides premium audio and Web conferencing solutions
to small and mid-sized businesses and the world's leading enterprises.
Our solutions provide organizations more efficient and cost-effective
ways to meet, train, sell and market to remote customers, partners
and employees.
Leading companies worldwide depend on Communiqué
Conferencing to provide their audio and Web conferencing services.
We are proud to be contributing to the success of companies of all
sizes, in all industries, around the globe including:
- IBM
- Wachovia Securities
- Nike
- TimeWarner
- Staples
- Westinghouse Lighting
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- Massachusetts General Hospital
- Ingersoll-Rand
- U.S. Office of Personnel Management
- Kaiser Permanente
- Easter Seals
- General Motors
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Our
name comes from the French word, Com·mu·ni·qué, pronunciation ka-'myü-na-"kay,
which means "to communicate."
Corporate
Mission
Communiqué's
corporate mission is to be the most customer and employee-oriented
business in any market that it services. This has resulted in extraordinary
financial and commercial success with more than double digit revenue
growth since inception. Today, Communiqués customer satisfaction
ratings are amongst the highest in the telecommunications industry.
Communiqués
business is built around people - our customers, employees, and
our partners. Our high customer satisfaction rating is a direct
result of a corporate culture that is absolutely dedicated to supporting
our customers at every point of contact.
Services
Audio
Conferencing: Communiqué offers several conference call
types with a range of convenient features that enable you to conduct
scheduled or on-demand audio conference calls ranging from small
staff meetings to large investor relations calls. Our Event Call
service ensures high-profile calls are always smooth by providing
full operator orchestration and support, including operator management
of the Q&A sessions during calls.
Web
Conferencing: When it comes to Web conferencing, Communiqué
is an industry leader. Communiqué's partnership with WebEx
offers best-of-breed Web conferencing solutions. Voted
best Web conferencing solution by PC Magazine and with over 64%
of the web conference market share, WebEx is unequaled for security,
reliability and functionality.
Commitment
to Superior Customer Service
The key to Communiqué's success can be found in our commitment
to customer service. We understand that it takes more than just
quality technology to deliver successful conferences. Equally important
are the people who stand behind Communiqué services. The
professionalism and expertise of our reservationists, operators,
event consultants, billing agents and sales team, contribute to
the success of each and every meeting.
We
offer live personal support 24x7, with no menu prompts, backed by
our service pledge guarantee.
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Communiqué
has maintained the Business Bureau's (BBB) Accredited Business
certification since October 2002. This award confirms Communiqué's
commitment to customer satisfaction and excellence in business
practices. |
Our
Values
- Easy
to do business with
- Honesty
and integrity with everything we do
- Value
customer relationships as partnerships
- Develop
and maintain world-class employees
Our
Service Pledge Guarantee
Communiqué
stands behind each and every conference, and if for any reason you
are not completely satisfied, notify Communiqué within
24 hours of your meeting and Communiqué will refund the conference,
up to 100%.
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